Kleenex Professional Facial Tissue Review: Worth Buying?
The surprising thing about the Kleenex Professional Facial Tissue is that despite being marketed for business and high-traffic environments, much of its praise comes from home users who bulk buy it for personal use. Across Amazon, Reddit, Trustpilot, and Twitter, the tissue scores consistently well, with an average community sentiment of 9.2/10. It’s praised for softness, reliability, and brand trust, but design changes and occasional shipping damage have frustrated loyal buyers.
Quick Verdict: Conditional — great for bulk buyers and environments needing reliable 2‑ply softness, but decorative box designs and pull‑out issues might deter some.
| Pros | Cons |
|---|---|
| Soft yet strong 2-ply texture | Bold, disliked box designs |
| FSC-certified, eco-conscious sourcing | Occasional shipping damage reported |
| Bulk packaging saves money | First pulls from new box may tear or clump |
| Trusted brand with 80+ years history | No signal sheet feature in some models |
| Suitable for sensitive skin | Not as thick as 3‑ply alternatives |
| Works for both business and home use | Price per tissue higher than store brands |
Claims vs Reality
Kleenex advertises “superior performance, premium feel, essential softness” for the Professional line, claiming each tissue is soft, absorbent, and strong. While many users back this up, some note inconsistencies in box design and initial dispensing quality.
One major claim is durability. On Amazon, a verified buyer commented: “My husband uses a lot of tissues and he only likes two-ply Kleenex… consistency is great.” This matches the brand’s emphasis on dependable performance. However, another buyer found that “when you open a new box…the first several times you try to get a tissue you can't pull just one without tearing it up.”
Marketing also leans on hygiene benefits in professional settings. Kleenex says the tissue “promotes good hygiene” and fits in classrooms, healthcare, and hotels. Reddit rankings place Kleenex Junior Facial Tissue high among top box tissues, indicating strong adoption in varied settings. Yet, Twitter feedback revealed aesthetic complaints—one user lamented “big orange and yellow flowers! so unattractive!”—suggesting that for some businesses, box design undermines presentation.
Cross-Platform Consensus
Universally Praised
Softness and strength dominate praise. A ChickAdvisor reviewer wrote: “Super soft, doesn’t feel scratchy… feels so good.” This softness matters to allergy sufferers and cold-season users, preventing nose irritation during frequent use. Twitter sentiment echoed this: “Nothing compares to the softness and strength of Kleenex when you have a sore nose.”
Bulk value is another consistent win. Amazon buyers often compare per‑box cost favorably to grocery store prices. One noted: “Much cheaper to buy this than individual boxes… consistency is great.” For offices, the steady quality means fewer complaints from staff and guests.
Brand trust also stands out. Across Quora and Trustpilot, Kleenex is heralded as “the world’s number one facial tissue brand.” Reddit’s product rankings show multiple Kleenex variants in the top five, reinforcing consumer loyalty.
Common Complaints
Box aesthetics emerged as a surprisingly strong complaint. Twitter users repeatedly criticized new “wild prints” and “bold designs” that clashed with decor. For businesses aiming for neutral presentation, this is a drawback.
Initial tissue dispensing issues plague some buyers. As noted earlier, new boxes can release multiple tissues at once, wasting product. This primarily impacts environments where controlled usage matters, like schools or medical offices.
Shipping damage also appears in Amazon reviews: “Three of the 48 Kleenex boxes are damaged due to shipping box damage.” While the tissue inside remains usable, presentation suffers—important for client-facing spaces.
Divisive Features
Eco-certification is appreciated by sustainability-minded buyers, but others prioritize ply thickness over environmental benefits. The standard 2‑ply build is adequate for most, yet some heavy-duty users prefer the plushness of 3‑ply options like Kleenex Ultra Soft or Puffs Plus Lotion.
The “signal sheet” feature—colored tissues at the end of the box—is loved when present, but absent in certain models like the 21195, causing frustration in environments dependent on visual cues for restocking.
Trust & Reliability
Trustpilot and ChickAdvisor reviews show long-term loyalty. One ChickAdvisor user stated: “This is my go-to tissue paper… softer and durable.” A Twitter user reflected: “Kleenex has been in my family as long as I am in years… strong yet soft.”
Durability over time isn’t an issue for most—there are few complaints about tissue quality degrading during storage. The main trust concerns arise from supply chain issues: incorrect deliveries, damaged packing, and box design changes without notice.
Alternatives
Competitors mentioned include Puffs Plus Lotion and Amazon Basics Facial Tissue. Puffs earns praise for lotion-infused softness, particularly for cold season comfort, but is less eco-friendly. Amazon Basics offers lower cost per tissue, but lacks the long-standing brand trust and consistent quality of Kleenex.
For businesses seeking neutral box designs, Georgia-Pacific Angel Soft PS Ultra is noted on Reddit, though softness comparisons tend to favor Kleenex.
Price & Value
Amazon lists the Kleenex Professional Facial Tissue (21195) case at $63.90 for 3,072 sheets, about $2.08 per 100 sheets. eBay shows similar bulk pricing with discounts up to 64% off retail. Community tips suggest buying during seasonal sales—Reddit users track price drops, reporting lows around $12.35 for smaller packs.
Bulk buys are the consensus value play. As one Amazon reviewer put it: “All in all about the same price as in the store… but consistency is great.”
FAQ
Q: Is Kleenex Professional Facial Tissue suitable for sensitive skin?
A: Yes. Multiple users report softness that avoids irritation, even with frequent use during colds or allergies.
Q: Does the box include a signal sheet for restocking?
A: Only certain models do. The 21195 variant lacks this feature, frustrating some business users.
Q: Are the designs always neutral?
A: No. Recent batches feature bold prints that many users dislike for clashing with decor.
Q: How does it compare to 3‑ply tissues?
A: While softer than many 2‑ply competitors, it’s less plush than 3‑ply options like Kleenex Ultra Soft or Puffs Plus Lotion.
Q: Is buying in bulk worth it?
A: Yes for consistent users—bulk packs often match or beat store pricing, and ensure availability.
Final Verdict: Buy if you need reliable, soft 2‑ply tissues in large quantities for home or business, and can tolerate box design changes. Avoid if décor presentation is critical or if you prefer thicker 3‑ply comfort. Pro tip from the community: track seasonal sales for the lowest bulk prices, especially around winter cold season.
