VTech CS6719-2 Review: Reliable Budget Cordless Phone Verdict
Starting with a surprising observation, the VTech CS6719-2 Cordless Phone (2-Handset, Silver) has managed to hold a 4.4-star rating across tens of thousands of reviews, despite lacking certain “modern” conveniences like a built-in answering machine or headset jack. Based on cross-platform feedback, the verdict lands at 8.3/10, with consistent praise for sound quality, ease of use, and durability—tempered by occasional complaints about interference and missing features.
Quick Verdict: Conditional buy—excellent for budget-conscious users in single-line home or small office setups, but not ideal for high-density apartments or those needing advanced features.
| Pros | Cons |
|---|---|
| Clear, interference-free sound quality | No answering machine built-in |
| Easy setup and intuitive menus | Lacks headset jack |
| Strong range and stable connection | Occasional echo or interference in apartments |
| Durable—many report 10+ years of use | Small display font |
| Expandable up to 5 handsets | Speakerphone volume could be louder |
| Affordable price point | No blinking voicemail indicator |
| Energy-efficient Eco Mode | Limited customization for interference |
Claims vs Reality
VTech markets the CS6719-2 with “full duplex speakerphone” and “DECT 6.0 digital technology for superior voice quality.” Digging deeper into user reports, these claims largely hold up. A verified buyer on Amazon noted: “These phones work well, have great clarity and range, and are excellent on speakerphone.” Reddit and Trustpilot feedback echo this sentiment, with multiple users praising both talking and listening clarity.
However, the claim of “quiet mode” and “eco mode” as major conveniences sees mixed reception. While officially touted as power-saving, Reddit user reports indicate battery life is indeed strong, but some Staples customers found charging behavior odd: “The charging light never goes off as long as the handset is in its cradle, so I will not know if it needs to be charged.” This points to a gap in perceived usability versus the advertised efficiency.
The “expandable up to five handsets” feature is accurate and appreciated, especially in larger homes. A Best Buy reviewer shared: “I can walk half way down my block before the phone says out of range. Battery life is very good and recharging the headset doesn't take long.” In contrast, an apartment dweller warned: “There was constantly interference... no options to change frequency channels.”
Cross-Platform Consensus
Universally Praised
Sound quality is the standout win. BestViewsReviews analysis found “85% appreciated the sound quality,” and a Best Buy customer stated: “Excellent tone, with no hollow echo so often found in other portable phone systems.” For seniors or those with hearing challenges, this clarity carries real weight—especially paired with the backlit keypad, which multiple Amazon reviewers called “essential if using the phone in a dark room.”
Ease of setup is another recurring highlight. A Staples customer wrote: “Inexpensive, easy to set up and use. I wanted something simple without all the bells and whistles.” This straightforward install benefits less tech-savvy buyers, renters, and small office managers who need quick deployment without IT support.
Durability stories are abundant. One Staples buyer replaced a 20-year-old VTech with this model, noting: “Love it—simple and easy to use; hope it lasts as long as the last one.” Another Amazon customer reported their previous CS6719 lasted 12 years before upgrading to the same model.
Common Complaints
The lack of a built-in answering machine is the most frequent frustration. An Amazon buyer admitted: “Made the mistake to buy it without realizing that does not have answer machine incorporated... you have to work with the provider to get your messages.” This is especially inconvenient for those without voicemail service from their carrier.
Interference issues appear in high-density housing. One Best Buy user described constant cross-talk with neighbors who owned similar sets: “Look for a phone where you can change the channels instead.” This aligns with DECT 6.0’s strength in low-interference environments but exposes limits in crowded RF spaces.
Speakerphone volume is polarizing. Quora feedback mentioned: “The speakerphone doesn’t go as loud as I would like,” and a Best Buy reviewer noted muffled quality: “It sounds like someone is covering the headset to where it’s not clear.”
Divisive Features
The compact size and lightweight build split opinions. Some appreciate the small footprint—Staples customers praised it for saving desk space—while others feel it’s “too lightweight” and worry about durability.
The absence of a blinking voicemail indicator also divides buyers. For some, carrier voicemail notifications suffice; for others used to visual prompts, it’s a dealbreaker.
Trust & Reliability
Trustpilot and Amazon reviews reveal strong trust in VTech’s longevity. Multiple users referenced prior models lasting over a decade. A Staples customer reported: “Our NEC multi-line phone did not work with our new VOIP service... this worked well and did not disappoint.”
Scam or defect concerns are minimal, but there are isolated reports of premature battery failure: “This phone worked for less than 2 weeks and it won’t hold a charge,” wrote one Staples buyer. These cases are rare compared to the overwhelming durability praise.
Alternatives
While some users compare it unfavorably to Panasonic for certain features, one Best Buy reviewer switched back after two failed Panasonic systems, stating: “The quality is vastly superior... I am never buying anything else but VTech.” Others mention AT&T cordless phones, but note that VTech’s clarity and range outperformed them in home environments.
Price & Value
Market prices vary: Amazon lists it at $38.95 new, eBay has open-box units around $23–$34, and the official store offers it at $42.95. Community buying tips include watching for sales at Staples or Best Buy, and considering open-box deals if warranty coverage isn’t critical.
Resale value is modest, but the low initial cost and long lifespan make it a solid investment for basic landline needs. A Best Buy reviewer emphasized: “You get two phones for the price of one... can’t see a reason to spend more.”
FAQ
Q: Does the VTech CS6719-2 have an answering machine?
A: No, it relies on your telephone service provider’s voicemail system. Several Amazon buyers regretted not noticing this before purchase.
Q: Can I use it in an apartment building without interference?
A: Possibly, but multiple Best Buy users reported interference in high-density settings with other DECT phones nearby. It performs best in single-family homes.
Q: How many handsets can I connect?
A: Up to five total, with CS6709 expansion units. Many users enjoy this flexibility for larger properties.
Q: Is it easy to set up for seniors?
A: Yes—Staples and Amazon customers consistently praise its simple installation and intuitive menus, though screen text size may be small for some.
Q: How is the speakerphone quality?
A: Mixed—some call it excellent, others find it quiet or muffled. Best for occasional use rather than long hands-free conversations.
Final Verdict: Buy if you want a reliable, affordable cordless phone for a single-line home or small office, especially in low-interference environments. Avoid if you require a built-in answering machine or plan to use it in crowded apartment complexes. Pro tip from community: check your carrier’s voicemail compatibility before buying, and consider adding extra handsets for maximum convenience.
