Poly Voyager 4320 UC Review: Exceptional Battery, 8.5/10
Launching with a battery life claim that turns out to be conservative, the Poly Voyager 4320 UC Wireless Headset with Charge Stand secures an impressive community score of 8.5/10. While Poly markets “up to 24 hours” of talk time, Reddit user George from HeadsetPlus revealed, “we had achieved 24 hrs and 44 minutes of talk time,” praising it as “more than vast for people that are in the need of the best talk time.” Across platforms, buyers emphasize that this headset delivers on call clarity, comfort, and roaming freedom—but with caveats around music quality, active noise cancellation, and certain usability quirks.
Quick Verdict: Conditional — Highly recommended for remote/hybrid professionals focused on voice calls, but less ideal for audiophiles, low-latency gamers, or those needing physical mute toggles.
| Pros | Cons |
|---|---|
| Exceptional battery life (often exceeding claimed 24 hrs) | No active noise cancellation in earcups |
| Clear voice transmission via dual-mic Acoustic Fence | Sound profile focused on voice, less rich for music |
| Comfortable for long wear with memory foam cushions | Mute button small and awkwardly placed for some |
| Reliable Bluetooth range with BT700 dongle (often >160 ft) | Occasional reconnection glitches between devices |
| Lightweight build reduces fatigue | Fit can loosen during movement |
| Teams-certified with dedicated button | Spoken “mute on/off” prompts irritate some users |
| Multipoint pairing (up to 2 simultaneous devices) | Carry pouch offers minimal protection for travel |
Claims vs Reality
Poly’s official specs promise noise-free calls through “noise-canceling dual mic with Acoustic Fence technology.” In practice, feedback reinforces strong performance in this regard for voice calls but not full ambient isolation. Best Buy reviewer “dan 0 sterling” confirmed, “meeting recipients…did not hear anything else going on at my house,” even with background activity, yet noted, “this means you can still hear some of what is going on nearby.”
On wireless range, the 50m (164ft) headline holds true for many—sometimes exceeded. 47 states on Best Buy recounted walking “downstairs, outside and down my driveway before static…begins impairing the call…about 180 feet.” Conversely, Testberichte.de noted interference at “about 20 meters” in certain setups, suggesting environmental factors matter.
As for battery life, Poly’s “up to 24 hours talk time” is regularly matched or beaten. Reddit user George documented over 24.7 hours, while Best Buy purchaser “asia lovely 1” said, “battery level has taken 3 days to dip into the red zone” with daily Teams usage. This consistency cements the model’s reputation for endurance.
Cross-Platform Consensus
Universally Praised
Comfort is a standout. The Test Pit review appreciated its “soft and reasonably breathable” ear cushions, avoiding the sore spots common with heavier designs. Best Buy user “thestigenator” bragged about wearing it through an “8 hour meeting” without readjustment, calling it “insanely comfortable.” Lightweight construction helps, with “jorgest” noting portability and confidence “it’s not flimsy” for hybrid workers moving between home and office.
Voice clarity under varied conditions also earns uniform praise. Bren on Best Buy described callers giving “excellent feedback…seems to live up to…eliminating background noise.” Poly’s Acoustic Fence mic filters have proven potent in live tests—George’s vacuum cleaner scenario left nothing audible to the far end.
Battery stamina consistently impresses. From George’s near 25-hour call duration to Best Buy customers enjoying multi-day use, it offers peace of mind. Quick charging under two hours and “fast charge up to 10 hours listening time after 15 mins” is validated by sources like Headset Advisor.
Common Complaints
Several users dislike the mute interface. Trustpilot’s verified buyer lamented, “mute buttons suck...you grope around your headset trying to find it,” preferring boom arm toggling with visual cues. Spoken “mute on/off” prompts in English annoy multilingual users, slowing conversation flow.
Music playback falls short for audiophiles. The German review from 1aus3.net said it’s “ungeeignet für HiFi-Musik…fokus auf sprachverständlichkeit.” Sweating bull on Best Buy found phone music still faintly audible to nearby listeners—good mic isolation doesn’t equal immersive listening.
Fit stability is inconsistent. Darb Fred noted it “falls off my head” when leaning, while Collins scored comfort just “6/10” for prolonged wear. Mobile or active users may need alternatives with firmer clamping force.
Divisive Features
Bluetooth multipoint recalls up to eight devices and pairs with two at once, but switching can glitch. Collins described “continuous switching between laptop and phone can glitch…6/10.” For desk workers constantly hopping calls across systems, this may frustrate.
Range is both a marvel and a source of variability. While 47 states roamed freely across their property, Testberichte.de observed signal drop far earlier. Congested RF environments or structural barriers likely explain the disparity.
Trust & Reliability
Long-term reliability stories suggest solid build for daily use. Liko’s two-day battery cycles held steady, and they “leave the headset on all day…light enough and soft enough to not become irritating.” Comfort hasn’t degraded in months of use.
Trustpilot’s usability critique points to design blind spots rather than outright defects—no widespread fault reports emerged. Cosmetic durability for travel is questionable with the included fabric pouch offering minimal protection. Multiple Best Buy users recommended buying a sturdier case for frequent transport.
Alternatives
The primary community-cited competitor is the Jabra Evolve2 65. The German review positioned it as better for “etwas musikalischer abgestimmter klang” and with richer ecosystem support. Poly’s edge lies in its aggressive comfort and battery runtime; Jabra would suit those valuing music as much as calls.
Reddit’s George contrasted it also against Poly’s own Focus 2 UC: superior acoustic technology and ANC make the Focus 2 ideal for noisy environments, but with shorter talk time and dated micro-USB charging.
Price & Value
Pricing hovers around $136.99–$169.99 retail, with eBay listings ranging from $55 for used units to ~$100 new. High resale interest—22 sold in one torrance store—suggests strong secondhand demand. Buyers warn that base models may omit the charging stand, a valued feature for keeping it ready without remembering cables.
Value peaks for hybrid workers who maximize Teams, Zoom, and similar UC apps; muted performance in music and minimal earcup noise suppression make it less appealing for leisure-first buyers.
FAQ
Q: Does the Poly Voyager 4320 UC have active noise cancellation in the earcups?
A: No, it features microphone-based Acoustic Fence noise cancellation for calls but no ANC in the earcups, so ambient sounds are still audible.
Q: Can it connect to multiple devices at once?
A: Yes, it supports multipoint pairing with up to two devices simultaneously and remembers eight, though some users reported occasional switching glitches.
Q: How long does the battery really last?
A: Often longer than the marketed 24 hours—some tests reached 24 hrs 44 mins talk time, with multi-day casual use before recharge.
Q: Is it good for listening to music?
A: Acceptable for casual listening but tuned for voice clarity rather than rich music reproduction; bass is moderate and detail limited compared to hi-fi headsets.
Q: How portable is it for travel?
A: Lightweight and comfy for wear, but the included fabric pouch offers minimal impact protection—frequent travelers should invest in a hard case.
Final Verdict: Buy if you’re a remote or hybrid professional prioritizing voice clarity, all-day comfort, and outstanding battery endurance across Teams and Zoom. Avoid if your use case is music-first, ANC-dependent travel, or active movement where fit security is critical. Pro tip from community: if mute usability matters, remap controls with Poly Lens or choose a model with boom-lift mute for faster responses.
